Respiratory Wellness Corp

Privacy Policy

1. Introduction


At Respiratory Wellness Corp, we are committed to protecting the privacy and confidentiality of your personal information.


This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:


🔗 https://www.respiratorywellness.ca/


This policy complies with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.


2. Information We Collect


We may collect the following categories of personal information:


a) Information You Provide


  • Full name
  • Email address
  • Phone number
  • Appointment or referral details
  • Health-related information (only when voluntarily submitted)
  • Any other information submitted via forms or communications


b) Automatically Collected Information


  • IP address
  • Device type and browser
  • Pages visited and time spent on the website
  • Referral sources (e.g., search engines, ads)


c) Cookies and Tracking Technologies


We use cookies, pixels, and similar technologies to:


  • Improve website functionality
  • Analyze user behavior
  • Support marketing and advertising efforts


3. How We Use Your Information


We use your information to:


  • Provide and manage respiratory care services
  • Respond to inquiries and appointment requests
  • Process referrals and communications
  • Improve our website and services
  • Monitor and analyze website performance
  • Conduct marketing and outreach activities (where permitted)
  • Comply with legal and regulatory obligations


4. Consent


By using our website or providing personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy.

Where required, we obtain explicit consent, particularly for:


  • Health-related information
  • Marketing communications


You may withdraw your consent at any time, subject to legal or contractual restrictions.


5. Disclosure of Information


We do not sell your personal information.


We may share your information with:


  • Healthcare professionals (where required for care or referrals)
  • Service providers (e.g., hosting, CRM, analytics tools)
  • Advertising platforms (for campaign performance and targeting)
  • Legal or regulatory authorities, when required by law


All third parties are required to maintain confidentiality and protect your data.


6. Data Retention


We retain personal information only as long as necessary to:


  • Fulfill the purposes outlined in this policy
  • Comply with healthcare and legal record-keeping requirements
  • Resolve disputes and enforce agreements


Health-related records may be retained longer in accordance with applicable regulations.


7. Data Security


We implement appropriate technical and organizational safeguards, including:


  • Secure servers and encryption protocols
  • Access controls and restricted data handling
  • Confidentiality obligations for staff and partners


While we take reasonable measures, no system can guarantee absolute security.


8. Your Rights


Under Canadian privacy laws, you have the right to:


  • Access your personal information
  • Request corrections to inaccurate data
  • Withdraw consent for certain uses
  • Request deletion of your information (subject to legal obligations)


To exercise your rights, contact us using the details below.


9. Cookies and Advertising


We may use third-party tools such as:


  • Google Analytics
  • Google Ads
  • Meta (Facebook & Instagram)


These tools may collect anonymized or pseudonymized data to:


  • Analyze website traffic
  • Improve user experience
  • Deliver relevant advertising


You can manage your preferences through:


  • Browser settings
  • Google Ad Settings
  • Meta Ad Preferences


10. Third-Party Websites


Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.


11. Cross-Border Data Transfers


Your information may be stored or processed outside of your province or Canada (e.g., cloud service providers). In such cases, data is subject to the laws of those jurisdictions.


12. Updates to This Policy


We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.


13. Contact Information


For questions, requests, or concerns regarding this Privacy Policy:


Respiratory Wellness Corp
📧 referrals@respiratorywellness.ca
📞 (780) 409-3930